Red Roof Inn PLUS+ El Paso East

Location was good, lots of things around it; easy in and out; easy to find. good value for the price

First off let me start by helping set the record straight. After reading some of the past reviews and comparing them with our experience at this same hotel, I honestly don't know if they were even at the same hotel. We saw none of the issues mentioned in those reviews. The staff were amazing, especially the night shift who we interacted with the most. He gladly helped us with any questions we had about the hotel and location. Provided extra towels for us and was just super friendly and personable. Had some fun discussions during our time there. Very much appreciated!! We also truly appreciated the fact this hotel and it's staff has taken the time to think about our safety and security. There are security cameras inside the buildings hallways and common areas as well as outside all around the building. The entire area and in particular the front parking area are well lit. We also noticed the staff during the day and night would walk out front often and just look around the area to make sure everything was good. We absolutely felt safe there. The bed was comfortable and the room was clean. The pricing is the best around and matched what we expected. The staff then as stated above exceeded expectations. So much so we even added an extra night stay there. Which, they accommodated effortlessly even as a last minute request and we didn't have to change rooms either.

The staff was very pleasant. My room was very clean and smelled fresh. I noticed how quiet my room was and that made it easy to get plenty of rest to continue my route. The parking lot had plenty of spaces and felt my truck was safe. I will choose this hotel again when I travel this was again. Thank you for the pleasant stay.

I loved the location of this hotel, very close to lots of businesses. The beds were also really comfortable and the employees were great!

room was clean and comfortable. when i needed something, staff was always available and helpful. red roof was able to meet our needs for handicap facilities.